Privacy policy
PERSONAL DATA POLICY
At WolffNordic, we give high priority to data security and confidentiality. This personal data policy establishes clear guidelines for our way of processing your personal data. The following explains how we use the personal information that you leave and/or submit when you visit our website, as well as when you use the various services on our website.
1. DATA CONTROLLER AND CONTACT INFORMATION
This website is operated and owned by:
Wolff Group ApS
Bækgårdsvej 58,
4140 Borup
Tel. +45 81953535
e-mail customer service: mail@wolffstore.dk
Wolff Group ApS
Bækgårdsvej 58,
4140 Borup
Tel. +45 81953535
e-mail customer service: mail@wolffstore.dk
2. COLLECTION OF PERSONAL INFORMATION
You will always be informed in connection with the collection of personal information about you. The personal data that we collect may include, for example, your name, your e-mail address, your private address, your telephone number and similar identification information, information about an online purchase and about your navigation on the website.
It will always appear in connection with the provision of information, whether the provision is voluntary or is necessary for the completion of the desired action, for example the completion of a transaction in our webshop.
Your personal data is collected in one or more of the following cases:
- When you buy goods online at www.wolffnordic.com
- When you sign up for our newsletter
- When you create a customer account at www.wolffnordic.com
- When you participate in one of our competitions here on the website.
It will always appear in connection with the provision of information, whether the provision is voluntary or is necessary for the completion of the desired action, for example the completion of a transaction in our webshop.
Your personal data is collected in one or more of the following cases:
- When you buy goods online at www.wolffnordic.com
- When you sign up for our newsletter
- When you create a customer account at www.wolffnordic.com
- When you participate in one of our competitions here on the website.
3. USE OF PERSONAL INFORMATION
Personal information is collected and used for the following purposes:
- Execution of orders in our webshop
- Subscribe to newsletter
- User account administration
- Participation in competitions or other events
- Sending other marketing material, including invitations to events and awarding value codes
- Overview of purchase history
- Statistics
- Other marketing measures
We would like to point out that the use of your personal data for sending marketing material will only take place if you have previously given your express consent, unless the law allows us to contact you without you giving your consent first.
www.wolffstore.dk keeps statistics on which areas of the website our users visit and which products are the users' favourites. This data does not contain personal data. With the help of the collected data, knowledge of the users' use of the website is obtained. This information is used to improve the website. Instead, we use data about all our users' navigation to understand how our users as a whole group use www.wolffstore.dk , and on this basis tries to make the website better. In addition, we collect information about which products our users, as a collective group, prefer. This information is also used to improve the website. We do not sell or otherwise pass on information about our users' use and navigation on our website. We do not sell or pass on your purchase information to third parties.
- Execution of orders in our webshop
- Subscribe to newsletter
- User account administration
- Participation in competitions or other events
- Sending other marketing material, including invitations to events and awarding value codes
- Overview of purchase history
- Statistics
- Other marketing measures
We would like to point out that the use of your personal data for sending marketing material will only take place if you have previously given your express consent, unless the law allows us to contact you without you giving your consent first.
www.wolffstore.dk keeps statistics on which areas of the website our users visit and which products are the users' favourites. This data does not contain personal data. With the help of the collected data, knowledge of the users' use of the website is obtained. This information is used to improve the website. Instead, we use data about all our users' navigation to understand how our users as a whole group use www.wolffstore.dk , and on this basis tries to make the website better. In addition, we collect information about which products our users, as a collective group, prefer. This information is also used to improve the website. We do not sell or otherwise pass on information about our users' use and navigation on our website. We do not sell or pass on your purchase information to third parties.
4. TRANSFER TO OTHER DATA CONTROLLERS
As a rule, your personal data will not be passed on to a third party without your permission. Information for use for product delivery is, however, passed on to the shipping company used by us.
In addition, under certain circumstances and in accordance with the law, it may be necessary to pass on information to public authorities or the police. For example, information can be passed on to the police in the event of suspected credit card fraud.
In the event of restructuring or full or partial sale of the company, any disclosure in such connection will take place in accordance with the legislation applicable at any time for the processing of personal data.
In addition, under certain circumstances and in accordance with the law, it may be necessary to pass on information to public authorities or the police. For example, information can be passed on to the police in the event of suspected credit card fraud.
In the event of restructuring or full or partial sale of the company, any disclosure in such connection will take place in accordance with the legislation applicable at any time for the processing of personal data.
5. DELIVERY TO DATA PROCESSORS
Your personal data is left to our business partners who provide services on our behalf. We use external partners for, among other things, technical operation and improvements www.wolffnordic.com , sending newsletters and targeted marketing, including retargeting. These business partners are data processors and only process the personal data on our behalf and in accordance with our instructions. The data processors may not use the information for any purpose other than fulfilling the agreement with us and are subject to confidentiality regarding this. We have entered into written data processing agreements with all data processors who process personal data on behalf of www.wolffstore.dk .
Two of these data processors, Google Analytics v/Google LLC. and Facebook Inc. is established in the United States. The necessary guarantees for the transfer of information to the USA are secured through the data processor's certification under the EU-US Privacy Shield, cf. EU Personal Data Regulation art. 45.
Two of these data processors, Google Analytics v/Google LLC. and Facebook Inc. is established in the United States. The necessary guarantees for the transfer of information to the USA are secured through the data processor's certification under the EU-US Privacy Shield, cf. EU Personal Data Regulation art. 45.
6. DELETION OF PERSONAL INFORMATION
We delete your personal data when we no longer need to process it for the fulfillment of one or more of the purposes stated above in section 4. However, the information can be processed and stored longer in anonymized form.
7. COOKIES
We use cookies on our website.
8. SECURITY
We have implemented security measures to ensure that our internal procedures meet our high security policy standards. We therefore do our best to protect the quality and integrity of your personal information. Only employees who have a real need to access your personal data to perform their work have access to it.
9. YOUR RIGHTS
You are entitled at any time to gain insight into the information about you that we process, subject to certain statutory exceptions. You also have the right to object to the collection and further processing of your personal information. You also have the right to have your personal information corrected, deleted or blocked in accordance with the relevant regulations. You also have the right to receive information about yourself that you have provided to us.
10. WITHDRAWAL OF CONSENT
You can revoke any consent you may have given at any time. We will then delete your information, unless we can continue the processing on another basis. If you wish to revoke your consent, you can contact us at mail@wolffstore.dk or +45 81953535.
11. LINKS TO OTHER WEBSITES, ETC
Our website may contain links to other websites or to integrated websites. We are not responsible for the content of other companies' websites or their practices in connection with the collection of personal information. When visiting other websites, you are encouraged to read the owner's privacy policy and other relevant policies.
12. CHANGES OF INFORMATION, ETC
If you want us to update, change or delete personal information that we have registered about you, want to access the personal data that is processed about you, or if you have questions about the above guidelines, you can contact us at mail@wolffstore.dk or +45 81953535.
13. ACCESS TO COMPLAINTS
If you wish to complain about the processing of your personal information, you can contact us via e-mail, telephone or letter as specified in section 14. You can also contact the Danish Data Protection Authority, Borgergade 28, 5., 1300 Copenhagen K.
14. CHANGES IN THE PERSONAL DATA POLICY
If we make changes to the Personal Data Policy, you will be informed about this on your next visit to www.wolffnordic.com
This is www.wolffnordic.com's personal data policy dated 20 February 2023.